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Privacy Policy

Last updated: October 2026

Prompt Me (operated by PromptMe Foundation, "we", "us") helps people manage stress and build wellbeing. This policy explains what personal data we collect, why, and your choices. It follows the principles of India's Digital Personal Data Protection Act, 2023.

1. What we collect

  • Account data: name, email and login details.
  • Profile data you give us: role, age group, language, city, daily routine, sleep, activity, habits and coping, stressors, goals, past counselling, optional notes and an optional emergency contact.
  • Assessment answers and scores from self-checks and screening questionnaires.
  • Booking data when you book a session.
  • Technical data such as cookies needed to keep you signed in. Some wellness tools save your entries only on your own device.

2. Why we use it

  • To provide your personal hub, tests, courses and tips.
  • To let counsellors support you, only where you have given consent.
  • To book and manage sessions and send reminders you have asked for.
  • To improve our services using summarised, anonymised results.

3. Consent

We ask for your consent before collecting your profile. You agree separately that counsellors may view your profile and results. You can withdraw consent at any time by writing to us. Withdrawal does not affect earlier lawful use.

4. Children under 18

If you are under 18, a parent or guardian must agree to your use of Prompt Me. We do not use children's data for advertising or tracking.

5. Who can see your data

Your answers are visible to you and to counsellors or staff assigned to support you. We do not sell your data. We use trusted service providers, such as our website hosting provider, who process data on our behalf. Organisation reports, if any, contain only anonymised group results.

6. How long we keep it

We keep your data while your account is active and for a reasonable period afterwards, unless you ask us to delete it sooner or the law requires us to keep it.

7. Your rights

You can ask to access, correct or erase your personal data, withdraw consent, or raise a grievance. Write to inotromulti@gmail.com. We aim to respond within a reasonable time.

8. Security

We use access controls and encrypted connections. No online service is completely secure, so please protect your login details.

9. Not medical care

Prompt Me is an educational wellness service. It is not a medical or emergency service. If you feel unsafe, contact local emergency services or Tele-MANAS (India) 14416.

10. Changes

We may update this policy and will show the new date above.